In a press release the day the banks reopened, PNC chairman, president and CEO William S. 8 and 12, some 2.6 million customers, 9,000 employees and nearly 600 branches across seven states were transferred from BBVA USA to PNC Bank. Former BBVA customers, who are now PNC customers, took to social media to complain about the merger and not being able to access their money.īetween Aug. So, pretty much sit and wait.”Īnd he wasn’t the only one having this problem. However, branch managers are not taking meetings. They will not let me do anything with my bank accounts until I talk with a branch manager. “It’s just the worst situation possible,” Pannek said. He said he has nine employees he needs to pay this week, but can’t get to his money. He also runs the art company House of Pannek with his wife. Preston Pannek owns the Lash Loft in Dallas, a salon that focuses solely on eyelash extensions, which also has a school. But since the transition was completed earlier this week, many customers have complained that they haven’t been able to access their money. PNC said at the time that BBVA customers would still be able to access their money throughout and after the transition. Pittsburgh-based PNC Bank bought BBVA’s American banking business in June.
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